Knowledge base

How-to guides for installing NP4th agents, reading the dashboard, configuring probes, and setting up SSO.

Start here

User manual
Complete guide: install, dashboard, paths, config, billing, SSO, and troubleshooting

Get started

Getting started - Windows
Install the agent, grant location, and run your first test Getting started - macOS
Install the Mac client and launchd agent Client keys
Create keys and bake them into installers

Use the product

Dashboard
Runs, path map, cloud Internet check, reports, and agents Probe targets & service packs
DNS, ping, TCP, TLS, traceroute, intervals, and packs

Admin

SSO / SAML
Entra ID setup, domains, group mapping, and enforce Roles and billing
Owner/Admin/User, EULA vs MSA, and the 30-day window

Support

Troubleshooting
Offline agents, empty maps, TLS/MITM, SSO loops, permissions